Privacy policy
At Mrch.pk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or communicate with us. By using our website and services, you agree to the practices described in this policy.
Information We Collect
When you use our website or place an order, we may collect personal information including your name, phone number, email address, billing address, shipping address, payment details, account information, order history, and any information you provide when contacting us. We may also automatically collect basic device and usage information such as IP address, browser type, and interaction with our website.
How We Use Your Information
We use your personal information to process and fulfill orders, manage payments, arrange shipping, provide customer support, communicate order updates, improve our services, and ensure website security. Your information may also be used to prevent fraud and misuse of our platform. We do not use your data for purposes unrelated to our business.
Payments
Payment transactions are processed through secure third-party payment providers. Mrch.pk does not store your full card or banking details.
Sharing of Information
We do not sell, rent, or trade your personal information. Your data may only be shared with trusted third parties where necessary to operate our business, such as payment processors, courier companies, and service providers involved in order fulfillment. These parties are required to use your information only for the intended purpose.
Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze website usage. You can manage or disable cookies through your browser settings.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. While no online system is completely secure, we strive to use industry-standard practices to safeguard your data.
Children’s Privacy
Mrch.pk does not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be deleted promptly.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us. We will respond to reasonable requests in accordance with applicable laws in Pakistan.
Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website indicates acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via our official Instagram page: @mrch.pk.