Frequently Asked Questions
Find answers to common questions about orders, shipping, returns, and payments.
Custom Orders
Do you offer custom orders for Legos, Funko, etc?
Yes — we do accept custom orders. Please reach out to us via
Instagram to discuss your requirements.
Shipping
When will my order arrive?
Standard delivery typically takes
2–5 days,
while express delivery takes
1–2 days.
Do you offer free shipping?
Yes — shipping is
free
on orders over
50k PKR
within Pakistan.
What is the standard shipping rate?
Shipping rates vary depending on your city.
Returns
What if my order arrives damaged?
Please contact us within
24 hours
of delivery with your order number and photos.
Can I cancel my order?
Orders can only be cancelled if they have not shipped yet.
Payment Methods
What payment methods do you accept?
We currently accept
bank transfers only.
Payment details are shared after order confirmation.
Do you offer Cash on Delivery (COD)?
No — Cash on Delivery is not available.
Still need help? Reach out to us on
Instagram
and we’ll be happy to assist.